Job Description
Office support professionals handle mail sorting and package deliveries for client accounts, using mail services to streamline operational efficiency in national organizations. Roles involve toner replacements and customer assistance in offices. Workers adapt to changing site requirements across multiple locations.
My Company provides staffing for nationally-known clients and manages ongoing assignments. Services extend to various clients on a constant basis.
Activities include sorting 100+ mail pieces weekly, processing print jobs on Hewlett Packard machines, answering phone lines with 50+ daily inquiries, and clearing paper jams. Entire machines require toner changes and service calls; employees assemble mail runs and oversee quality checks. Supports deliver to 40-50 mile radii, lifting 50 pounds routinely, and collaborating with onsite contractors. Constraint involves standing up to 8 hours continuously.
No compensation specified, but positions are 6-month contracts. Locations primarily Madison, WI sites with weekly travel required. Schedules offer flexibility but include weekend hours as needed. Benefits involve use of Microsoft Word, Excel, Outlook software, driving in personal vehicles, and OSHA safety training availability. Professional development includes on-the-job skills for equipment coordination.
Responsibilities
- Deliver and process inbound and outbound mail
- Handle customer support for visitors and staff
- Change toner and clear jams in printers
- Place service calls for copier equipment
- Assemble and maintain quality print jobs
- Lead walking delivery routes and work in warehouse settings
Requirements
- High School Diploma or equivalent
- 12+ months related experience preferred
- Strong customer service and communication skills
- Ability to adapt and work under pressure
- Ability to stand, walk frequently, and lift up to 50 lbs
- Valid driver’s license and reliable transportation
- Ability to process mail, packages, and print jobs
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint