Job Description
This entry-level position welcomes guests at Burnsville facilities, routing calls via multiline systems and assisting with administrative tasks like mail sorting, enhancing resident experiences in senior communities. Receptionists answer inquiries, maintain records, and provide basic tech support, contributing to smooth operations in assisted living environments with lake views.
Cassia operates 55 senior living communities in Minnesota and Wisconsin, focusing on compassionate care for elderly residents. The nonprofit emphasizes respect and innovation, supporting staff through inclusive programs and professional development opportunities in settings like Regent at Burnsville's 142 beds.
Duties involve greeting visitors at front desks, answering phones and transferring messages, handling reservations in records, and completing data support with Excel. Interactions include residents, families, and staff in communal areas. A key challenge is multitasking in on-call roles, covering shifts while maintaining courteous service in multi-generational facilities with memory care suites.
Requires 1+ year receptionist experience, background check, and proficiency in Microsoft Suite. Preferred: healthcare background. Pays $14-15 per hour, part-time (30 hours biweekly) in 7am-2:30pm shifts Monday, Friday, every other weekend. Benefits include PTO, 403(b) match, health/dental/vision for full-time, tuition assistance, and employee assistance programs.
Responsibilities
- Greet and welcome guests
- Provide excellent customer service
- Maintain records and reservation requests
- Answer incoming calls and take messages
- Answer guest questions and direct visitors
- Provide basic word-processing and data support
- Help answer technology questions
- Sort mail and complete administrative tasks
Requirements
- 1+ years of receptionist experience preferred
- Ability to pass background check
- Open to on-call and covering shifts
- Proficient in Microsoft Suite
- Experience in healthcare setting plus