Job Description
The role assists in leading grocery department operations by staffing, training associates, and directing production for prompt service. Customers benefit from organized merchandising that maintains freshness, proper rotation, and attractive displays in stores. Core functions involve ordering via Computer Assisted Ordering systems and ensuring compliance with sales goals.
Kroger operates over 120 Fry's Food Stores in Arizona, focusing on food and community services with passion under the motto to feed the human spirit. The company provides comprehensive benefits for associate well-being, including diverse paths from part-time to career roles. Grocery departments handle products like produce and packaged goods with attention to quantity and quality allocation.
Tasks include filling staffing needs, scheduling associates, responding to comments or emergencies, pricing merchandise, engaging in merchandising techniques for promotions, and maintaining equipment cleanliness. Professionals communicate with teams, provide input on budgets, and demonstrate leadership in areas like sanitation and discrimination-free environments. A constraint is handling stressful situations calmly while balancing hours across mornings, afternoons, evenings, and weekends.
Compensation information is not specified in the posting. Schedules require flexibility for mornings, afternoons, evenings, nights, weekends, and holidays. Benefits include medical, dental, vision, prescription coverage, paid time off with sick pay based on eligibility, employee assistance program, financial coaching, associate discounts, up to $21,000 in tuition reimbursement, and training programs. Professional development supports career pathways through industry-leading education.
Responsibilities
- Assist Department Manager in organizing work, filling department staffing needs, and training and scheduling associates
- Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions
- Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies
- Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
- Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities
- Provide Department Manager with input on department budgets, goals and results
- Communicate and interact with associates and customers to provide a positive impression
- Maintain equipment and facilities properly and safely in accordance with company policies and procedures
- Maintain floor, shelf and grocery areas clean and up to sanitary standards
- Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements
- Demonstrated aptitude to manage people and organize workloads
- Perform any and all duties as assigned
Requirements
- Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands
- Willing and available to work weekends and holidays as needed
- Effective written and oral communication skills
- Ability to make intelligent decisions quickly
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers
- Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise
- Understanding of all key components of department operations
- Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
- Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.)
- Grocery retail work experience and/or backup manager experience desired
- Past work record reflects dependability and integrity desired