Job Description
Analyzing supply chain data for customers involves tracking scorecards and developing strategies to improve delivery efficiency. This role prevents fees and fines by optimizing order fulfillment processes in CPG sectors like frozen treats. Analysts collaborate on Smartsheet claims, build insights from portals, and manage allocation tools for better forecasting.
Wells Enterprises manufactures frozen novelties and ice cream products for consumer markets. The company focuses on quantitative disciplines like supply chain management and operations research. Operations emphasize collaboration with cross-functional teams to drive efficiencies. Company serves global customers with a commitment to analytical approaches and relationship management.
Typical tasks include assisting with strategy through customer interactions, identifying opportunities in supply chain interfaces, and leading scorecards for assigned accounts. Employees collect data via portals, develop action plans, and communicate learnings internally. Work involves assisting with claims validity on Smartsheet, managing allocation tools as backup, and resolving root causes. Interactions occur with supply chain partners, internal teams, and customer stakeholders in hybrid environments. A key challenge is navigating quantitative data to convert strategies into results quickly.
Work arranges hybrid, with Bachelor's degree required in relevant fields. Schedule follows standard office hours, Monday to Friday, with potential remote flexibility. Benefits include EEO compliance, though specific packages not detailed. Professional development supports analytics and negotiation skills. Unique work environment fosters strong internal and external relationships in CPG industry.
Responsibilities
- Assist with customer supply chain strategy development and execution through direct interaction
- Manage responsibility for smaller customers
- Collaborate with internal cross functional teams to identify supply chain efficiency opportunities
- Partner to drive proactive solutions and assist with claims team Smartsheet
- Lead customer scorecard development and tracking for assigned customers
- Build internal scorecards and manage customer-delivered scorecards
- Develop insights and action plans from analysis
- Lead alignment and communication of learnings with customers
- Develop reporting and scorecarding through data received via customer portals
- Assist with information supporting progress in deliveries and reduction of fees/fines
- Assist with customer allocation tool and manage as back-up
Requirements
- Bachelor's degree preferably in Supply Chain Management, Business Analytics, Statistics, Operations Research, or quantitative business discipline
- Two years of experience in Customer Supply Chain preferably within CPG industry
- Proficient understanding of fundamental business management and supply chain principles
- Thorough grasp of internal and customer forecasting, order generation, order fulfillment
- Effective communication skills to collaborate cross functionally
- Solid negotiation and relationship management skills
- Demonstrated analytical approach to root-causing constraints and service issues
- Ability to build strong relationships internal and external to business