Job Description
This role sells pre-need and at-need funeral services, cemetery property, and merchandise to families during selections. Clients benefit from guided decisions on memorials that honor legacies with emotional support. Counselors use telephones, CRM systems, and vehicles to prospect leads and schedule appointments.
Everstory Partners manages cemeteries and funeral homes in the Midwest, providing compassionate support for grief processes. The company operates over 40 locations with a focus on personalized memorial experiences. It generates leads through referrals, communities, and staff team support.
Counselors attend services with families, explaining options like caskets and headstones. They prospect via phone calls and in-person visits, tracking in databases like Salesforce. Work requires traveling with reimbursement for miles, inputting data in Excel and Outlook. Schedules include evenings, weekends, holidays due to event demands. One constraint is maintaining confidentiality for sensitive client information.
Base pay is $18 per hour for training, with commissions yielding $40,000-$60,000 annually and uncapped earnings. Full-time benefits include medical, dental, vision, life, STD, 401k match. Paid holidays, tuition reimbursement, employee referral bonuses, funeral benefits.
Responsibilities
- Sell pre-need and at-need funeral services and inventory
- Sell cemetery services, property and merchandise
- Assist families with funeral selections
- Attend funeral services
- Lead generation through walk-ins and inbound calls
- Proactive lead generation and prospecting
Requirements
- High school diploma or equivalent
- Additional education in business, marketing, or sales preferred
- 1 year of sales experience preferred
- Valid driver’s license
- Access to personal vehicle
- Proficiency in MS Office
- Experience working in a CRM
- Strong attention to detail
- Problem solving skills
- Strong verbal, written, and interpersonal communication skills
- Strong organizational and planning skills
- Ability to maintain discretion and confidentiality
- Availability to work some holidays, evenings, and weekends