Job Description
This position leads Arby's restaurants by ensuring customer satisfaction through weekly schedules, inventory management, and maintaining clean environments. It supports communities by meeting hunger needs with meatiest sandwiches and resolving customer issues. The role handles profit and loss statements with District Managers while settling staff concerns.
DRM Arby's focuses on family-focused culture with flexibility for employees' personal goals. It offers free leadership development curriculum for professional growth. The company emphasizes inviting atmospheres for customers and staff. It provides health insurance, paid time off, and bonus opportunities based on eligibility.
Managers generate weekly schedules to ensure team capacity for positive experiences. They coach team members using disciplinary measures and hire applicants to maintain culture. Tasks include overseeing ordering and inventory for product supply, applying maintenance and food safety guidelines, and executing marketing plans. They review profit and loss statements each period with District Managers. Work involves adapting to situations, diffusing customer issues, and addressing employee wellness. Resources include tools for sandwich preparation, lifting up to 50 pounds, and hands-on equipment. A key challenge is handling tight deadlines in fast-paced environments.
Compensation details are not specified in the posting. The schedule allows flexible hours to work independently or with team members. Benefits include free and discounted meal options, comfortable jean attire, career advancement, life insurance, short-term and long-term disability, bonus programs, years of service rewards, and 401k plans. Eligible employees receive employee referral bonuses. No travel is mentioned, with background checks required prior to start.
Responsibilities
- Generate weekly schedules foradequate team capacity
- Coach and discipline employees to maintain positive culture
- Hire right-fitting applicants
- Oversee routine ordering and inventory practices
- Apply maintenance and food safety guidelines
- Adapt to situations supporting team roles in customer service
- Diffuse and resolve customer issues
- Address employee wellness concerns
- Execute marketing plans for repeat visits
- Review profit and loss statements with District Manager
- Solve problems as necessary
- Build positive relationships with customers and coworkers
Requirements
- 3 to 5 years of experience leading a diverse team in a restaurant or equivalent education
- Valid driver's license and insurance
- Ability to lift up to 50 pounds and use hands to prepare sandwiches
- Satisfactory background check
- At least 18 years old
- Capacity to work flexible hours and independently
- Skills to meet tight deadlines in fast-paced settings