Passenger Service Agent

Passengers with mobility challenges receive dedicated assistance during air travel, enabling smooth journeys from curb to aircraft. Airport support staff push wheelchairs, transport luggage, and provide professional guidance to ensure passenger safety and comfort at all transit stages.

Unifi operates Prospect International Airport Services, delivering aviation support at over 30 major airports including Chicago, Dallas, Newark, and more, with over 11,000 associates handling baggage, wheelchair assistance, lost and found, and aircraft cleaning. The company focuses on essential services at major airports across the United States.

Team members transport wheelchair users between terminals and planes, lifiting and assisting up to 70 pounds frequently. They gather chairs from concourses, push loads up to 70 pounds constantly, walk and stand extensively on hard surfaces, and work outside in weather conditions including rain or shine. Schedules include rotating shifts on mornings, afternoons, nights, weekends, and holidays, with possible overtime.

Positions offer $13.00 per hour compensation with daily waged pay access. Locations span airports like Prospect International in Las Vegas, Nevada. Workers accommodate a full-time schedule with shift rotations. Benefits include comprehensive medical, dental, and vision insurance effective after 60 days, paid time off, exclusive purchasing discounts like ID90 travel and Perdue Global tuition, plus health accounts with employer HSA contributions, life insurance, and voluntary AFLAC coverage for short-term disability, accident, and critical illness. Professional development involves completing skills in safe handling and customer service with 18 years age minimum, high school diploma, and airport credentials.