Job Description
The Community Engagement Manager supports builders leading Stripe user groups, fostering relationships for product success. Stripe businesses exchange strategies, gaining insights beyond basic payments. This role vets applications and hosts sessions, amplifying community impact for millions of users.
Stripe provides payment platforms for companies worldwide, growing from startups to giants. They host events in major cities. The focus is on internet GDP via secure transactions.
Employees review builder applications, conduct interviews, and run office hours for feedback consolidation. Tasks include sharing questions to shape program strategies, engaging users scale. Interactions with passionate Stripe users, cross-teams. Challenge: Navigating ambiguity in human relations, balancing user-facing energy.
Salary ranges $152,400 to $228,600 annually, with equity and bonuses. Benefits: 401(k), medical, dental, vision, wellness. Hybrid available, office or remote over 56 km. Meet expectations vary, focusing on collaboration.
Responsibilities
- Solicit and review builder applications
- Vet and interview potential builders
- Support existing builders
- Host office hours
- Consolidate feedback
- Share feedback to strategy
- Engage builders at scale
Requirements
- Experience managing a brand community
- User-facing enthusiasm
- Teaching community fostering passion
- Verbal and written communication
- Ambiguity navigation in relationships
- Ambassador program background preferred
- Technical topics comfort preferred