Job Description
This position shapes public messaging for municipal services to build community trust and engagement. Managers develop campaigns, manage media relations, and oversee website content to inform residents effectively. The role ensures transparency through crises and digital strategies, enhancing civic participation.
City of Manhattan Kansas operates municipal government functions like technology and communications. With over 50,000 residents, the city provides services in public safety, infrastructure, and community programs.
Tasks include creating press releases, coordinating interviews, leading crisis response plans, and managing social media with tools like Adobe Creative Suite and Microsoft Office. Interactions with department directors, City Manager, and media outlets are frequent. A challenge arises in handling sensitive crisis communications requiring quick, accurate information dissemination.
Starting salary $89,091-$111,376 annually, DOQ. Located in Manhattan, KS, with Monday-Friday 8am-5pm schedule. Benefits include participation in city employee programs focused on inclusion, diversity, and professional growth.
Responsibilities
- Lead strategic communications and marketing strategy
- Supervise marketing specialists and interns
- Develop messaging aligned with organizational goals
- Manage website content and social media
- Oversee digital storytelling including video and photography
- Serve as primary media contact and spokesperson
- Develop press releases and manage media inquiries
- Lead crisis communication planning and response
- Plan public engagement strategies
- Facilitate community meetings and surveys
- Implement marketing campaigns
- Support internal communication efforts
- Provide training on communication best practices
- Assist in developing policies for public information and branding
Requirements
- Bachelor's degree in Communications, Journalism, Marketing, Public Relations, Public Administration, Business, or related field
- 5-7 years experience in communications, journalism, marketing, or public relations
- Expert knowledge of computer software including desktop publishing, Microsoft Office, Adobe Creative Suite, and web design software
- Master's degree preferred
- 7-10 years experience preferred
- FEMA Public Information Officer Course Certification preferred
- Supervisory experience preferred