Job Description
Rozsza provides front-end leadership in grocery stores, overseeing cashier stations and customer checkouts to facilitate smooth transactions. This role supports families and shoppers by ensuring efficient service at checkout counters, contributing to the overall goal of making purchases quick and accessible. Front-end leaders answer product questions, manage returns, and maintain displays to enhance the shopping experience for customers across the store.
Kroger operates more than 120 Fry's Food Stores throughout Arizona after merging with The Kroger Company in 1983. The organization focuses on delivering food and household goods with a commitment to community service. Fry's Food Stores serves as a key part of Kroger, emphasizing innovative practices in retail to meet customer needs in the region.
Daily activities include managing cash registers, completing incident reports, monitoring supply expenses, and scheduling front-end associates for adequate coverage. Leaders use basic math for counting and addition on cash items, interact with store associates and customers, and follow food safety guidelines by maintaining temperatures in coolers and recording logs. A key challenge involves adhering to local laws during report submissions on safety risks, including theft, while working in a cooperative yet sometimes stressful high-paced grocery environment.
No specific compensation range is listed, but positions offer extensive benefits such as comprehensive medical, dental, and vision coverage through company or bargaining plans. Flexible scheduling allows for full-time or part-time roles with paid time off, including holidays and sick pay based on eligibility. Additional perks include up to $21,000 in tuition reimbursement over a career, free counseling via Employee Assistance Program, associate discounts on purchases like food and travel, and training programs for professional growth. Emotional support comes from free financial coaching with Goldman Sachs Ayco.
Responsibilities
- Manage the scheduling of Front-end associates to provide adequate department coverage
- Assist with monitoring and control supply expenses for the department
- Assist with managing cash control, sales and cash items and records for the store
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including robbery and theft
Requirements
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Retail or customer service experience
- High school diploma or equivalent
- Management experience
- Second language (speaking, reading, and/or writing)