Job Description
This role checks in members at athletic clubs while answering questions about amenities and services. Gym patrons benefit from welcoming interactions that encourage repeat visits and memberships. Representatives use computer systems, phones, and membership cards for verifications and sales.
TruFit Athletic Clubs operates over 40 fitness locations with low-cost memberships and personal training. The company emphasizes high-value experiences with a mission of personal development. It provides complimentary memberships for employees to access facilities.
Representatives greet visitors at counters, process payments with POS terminals, and organize signage from shelves. They clean desks with cloths and cleansers, restocking brochures in holders. Work operates in fast-paced lobbies during evenings and weekends, requiring multitasking with multiple guests. Interactions include phone queries about classes; one challenge is recalling membership details accurately without errors.
Compensation and benefits include healthcare, 401k, complimentary membership, discounted training at $15. Full-time or part-time opportunities with career growth paths. High school diploma required; flexible schedules for evenings and weekends.
Responsibilities
- Welcome and check in members
- Answer questions about memberships, amenities, and services
- Maintain a clean and organized front desk area
Requirements
- High School Diploma or GED
- Schedule flexibility to include evenings and weekends
- Previous front desk experience
- Proficient in Microsoft Office