URM Stores Inc. - Application Services Manager

URM Stores Inc.

Application Services Manager

IT Manager Full Time Senior $100,000 - $125,000
Spokane, Washington, United States

Job Description

Managers oversee enterprise applications for retail, distribution, and logistics in a cooperative grocery system.

URM Stores Inc. operates as a retailer-owned cooperative handling purchasing, warehousing, and delivery for over 3,000 employees in the Inland Northwest.

Leaders manage application lifecycles using SDLC and Agile, support teams in ITSM processes, and partner with vendors for cloud platforms like Azure and AWS.

Includes leading modernization projects and ensuring cybersecurity compliance with PCI and SOX standards.

Full-time position with salary range $100,000 to $125,000 annually based on experience.

100% employer paid Medical, Dental, Vision, RX Insurance for employees.

401k with up to 9% match, 6 Paid Holidays, Paid Sick Days, and Volunteer Service Day.

Responsibilities

  • Develop and maintain application services roadmap
  • Lead and manage application analysts and developers
  • Establish best practices for application lifecycle management
  • Drive modernization like cloud adoption and legacy upgrades
  • Oversee performance of retail and distribution systems
  • Ensure reliable technology across store and warehouse environments
  • Manage application delivery and configuration
  • Oversee performance and SLAs
  • Direct day-to-day support operations

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business, or related field
  • 5-10+ years experience managing enterprise applications
  • Experience leading technical teams in development or support
  • Strong understanding of SDLC, Agile, and ITSM frameworks
  • Proven ability to collaborate with cross-functional teams
  • Excellent communication, leadership, and problem-solving skills
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