Job Description
Clients in legal cases receive timely records through the role's focus on processing medical documentation. The position handles requests for medical records and billing statements by downloading electronic items and forwarding to paralegals. This clerical support ensures accurate balancing of verifications and maintains communication for case progression.
Kisling, Nestico & Redick manage medical records offices for litigation management. The firm directs processes for obtaining billing documentation under Akron and Youngstown office managers. Offices maintain professional settings for confidential handling of records.
Work involves processing medical record requests within time frames set by management, downloading itemized statements, and distributing electronically to paralegals. Perform balance verifications and save received records accordingly. Correspond with paralegals on status and inquiries. Provide general clerical support including emails and phone calls. Challenge is maintaining high reading comprehension and accuracy in typing at 45 wpm for daily volume.
Office-based position Monday through Friday with no specified compensation or benefits details. No travel required, emphasizing consistent punctual attendance in a professional setting. Focus includes maintaining confidentiality and strong organizational skills for litigation support.
Responsibilities
- Process requests for medical records and billing within expected time frames
- Download and purchase electronic itemized billing statements
- Forward statements to paralegals
- Perform balance verifications
- Distribute and save medical records received electronically
- Communicate with paralegals regarding status and inquiries
- Provide general clerical support
- Maintain regular, consistent, punctual attendance
Requirements
- High School Diploma or GED
- Strong interpersonal skills for teamwork
- Excellent time-management skills
- Organizational skills
- Attention to detail
- Excellent written and verbal communication skills
- High reading comprehension level
- Proficient in Microsoft Office Suite
- Ability to maintain confidential information
- Professional office setting experience preferred
- 45 wpm typing speed with accuracy