Job Description
Customer service specialists assist retail customers with paint and product needs, recommending solutions to meet project goals. They handle sales transactions, mix custom products with tinting equipment, and ensure store readiness, directly enhancing customer satisfaction and driving in-store revenue.
Sherwin-Williams offers paints, coatings, and solutions to protect and color spaces worldwide, operating thousands of stores through innovation. Based in Cleveland, Ohio, the company values employee contributions, providing stable growth and diverse opportunities across locations.
Tasks involve determining customer needs in person or by phone, processing orders using sales software, stocking shelves and setting displays, and assisting with deliveries. Specialists maintain inventory accuracy with systems, handle up to 50 pounds frequently, and may operate mixing equipment. Work across multiple sites within 15 miles requires reliable transportation.
This full-time position starts at $18.50 per hour, working at stores near 9745 SE Division Street, Portland, OR, with shifts including evenings and weekends. Benefits include compensation adjustments for geographic areas, health care, retirement plans, and performance incentives like merit reviews.
Responsibilities
- Assist customers by determining needs and recommending products
- Process sales transactions accurately
- Tint and mix products to customer specifications
- Stock shelves, set up displays, and load/unload delivery trucks
Requirements
- At least 18 years of age
- Valid unrestricted Driver’s License
- Ability to lift and carry up to 50 lbs frequently
- High School diploma or GED preferred