Job Description
The General Manager oversees restaurant operations at Domino's franchises, recruiting and training teams to exceed standards and maintain safety. This leadership role focuses on customer service, inventory management, and profitability in a high-energy setting. Tools include systems for tracking sales, food costs, and labor.
Domino's Pizza emphasizes people as its main ingredient, offering growth opportunities in a rapidly expanding chain with a focus on mentoring managers and potential franchise ownership.
Duties include managing inventory, controlling costs, and ensuring health standards through paperwork and shift oversight. Equipment like ovens and delivery vehicles get maintained, with interactions involving employees, customers, and franchisees. A challenge is balancing operations with customer recovery in a fast-paced environment.
Starting salary is $800 weekly, with bonuses based on sales, service, profitability, and compliance. On-site at specified locations, with shifts varying including weekends and evenings. Benefits include praise for customer service and fun work environment, plus pathways to advancement like franchise roles.
Responsibilities
- Recruiting, training and managing store employees
- Ensuring all operation standards are exceeded and that health and safety standards are upheld at all times
- Inventory control and food cost management
- Control labor costs as well as meet and exceed performance goals
- Review and complete all necessary paperwork in timely manner
- Excellent Customer Service and Service Recovery skills
- Maintaining a fun and professional work environment
Requirements
- Minimum of 1 years experience
- Outstanding interpersonal and communication skills (written and verbal)
- Outstanding motivational skills and positive attitude
- Strong leadership and problems solving skills
- Ability to empower team members