Job Description
This position supervises barista teams during shifts, ensuring coffee quality and welcoming experiences for customers in cafes, building community through daily interactions. Supervisors motivate staff to perfect drink preparation, like espresso blends, contributing to repeat visits valued at thousands monthly. Role models foster growth in service-based environments.
Philz Coffee roasts beans for retail outlets with locations across 30 states, emphasizing culture and positivity through handcrafted drinks. It offers competitive pay plus tips, with benefits for 1,000 team members. The company focuses on inclusivity and mental health support.
Supervisors assign roles based on strengths, prepare espresso with grinders and tampers, assess team performance on service metrics, cover shifts for absences, train new hires on safety protocols like fire drills, execute administrative tasks such as inventory counts, and maintain cleanliness. They interact with store leaders during quarterly reviews. A challenge includes lifting up to 50 pounds intermittently while standing for hours in busy periods.
The role pays $22.55 to $24.55 hourly plus $5 tip pool average, onsite in stores with flexible hours including evenings. Benefits include medical, dental, vision, 401(k) matching, paid time off, holiday pay, commuter stipends, and swag items.
Responsibilities
- Supervise daily shift activities and team performance
- Handcraft drinks alongside baristas
- Develop relationships with customers
- Ensure shift coverage and break schedules
- Communicate performance to store leaders
- Support training and safety programs
Requirements
- Previous supervisory experience preferred in food and beverage
- Willingness to learn barista skills
- Ability to lift up to 50 pounds
- Stand, walk, and kneel for extended periods