Job Description
IT operations analysts troubleshoot systems using diagnostic tools to maintain infrastructure reliability in manufacturing facilities. They evaluate new technologies like cloud services, ensuring compatibility to support production workflows without disruptions.
TE Connectivity produces connectivity solutions like sensors and cables for industries spanning transportation and data centers. The global company employs over 90,000, including 10,000 engineers, operating in 130 countries with a focus on sustainable innovations.
Analysts resolve issues in standard systems via simulations, document procedures in knowledge bases, and provide support using helpdesks. They implement solutions with hardware upgrades and software patches, manage assets in inventory trackers, and conduct audits for compliance with policies like TEC-06-88. Collaboration involves teamwork with towers for infrastructure needs, communicating findings in reports to executives. Project management includes planning deployments, monitoring via dashboards, and ongoing training sessions.
Base salaries range from $102,600 to $128,200, adjustable by location and experience. Full-time roles offer standard hours with potential overtime. Benefits include health insurance, 401(k) with match, disability coverage, life insurance, ESPP, paid time off, and voluntary programs.
Responsibilities
- Analyze and troubleshoot IT Standard Systems
- Design and implement solutions
- Evaluate new technologies
- Provide technical support
- Communicate technical information
- Document systems and processes
- Support Security team initiatives and comply TEIS Policy
- Support Audits
- Maintain IT asset inventory
Requirements
- Bachelor's degree or equivalent experience
- 2-4 years of experience
- Knowledge of hardware, software, networking, databases, and operating systems
- Analytical and problem-solving skills
- Communication skills
- Project management skills
- Teamwork and collaboration
- Fluid in English oral and written