Job Description
Store Managers direct retail floor operations using registers and inventory systems, ensuring merchandise reaches sales areas within company timeframes. They manage payroll submissions weekly and analyze reports with PDTs to control expenses. Recruiting and training associates, they build teams to achieve sales targets while enforcing safety protocols.
Ross Stores operates nationwide with thousands of locations selling apparel. The retailer chews diversity with full-time benefits and focuses on inclusive staffing. Committed to customer service, it provides merchandise presentation training for optimal shopping experiences.
Managers use stockroom equipment like ladders and rolling racks for processing merchandise. They interact with district leads, assistant managers, and vendors weekly. A challenge includes upholding cleanliness standards while handling 25-pound loads and supervising 100% mobility on floors.
The base salary ranges from $68,640 to $93,254 annually. Full-time roles in San Leandro offer health plans with 30-day enrollment. Benefits include disability insurance and rewards based on location. Vacation and development programs vary by region, with growth paths to senior retail roles.
Responsibilities
- Leads all Company Best Practices and maximizes productivity
- Analyzes Store reports to evaluate controllable expenses and overall Store performance
- Ensures proper scheduling of Associates to meet business objectives
- Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates
- Manages Associate Relations issues
- Ensures compliance with all State, Local and Federal regulations
- Analyzes Store reports to evaluate controllable expenses and overall Store performance
- Manages the operations of the Stockroom, Front End, and Sales Floor
- Addresses any variance to Company standards
- Ensures all required training courses are prioritized and completed
- Executes Customer service programs and Merchandise Presentation programs
- Supervised and coaches Retail Associates in providing efficient and friendly service
- Executes recovery, sizing and markdowns to Company standards
- Ensures merchandise is presented and organized according to Company merchandising guidelines
- Conducts annual inventory process
- Leads Loss Prevention Awareness Program
Requirements
- Five or more years of Store management experience in a retail environment
- Must maintain a high level of Customer service
- Ability to lead, manage, motivate and communicate positively to Store Associates at all levels
- Ability to train, coach and develop Associates at all levels
- Ability to organize and prioritize tasks necessary to accomplish goals
- Fluency in English
- Ability to exercise considerable independent judgement and discretion
- Ability to work evenings and weekends