Job Description
On airport tarmacs, this agent guides Boeing 737 jets using marshalling wands, loads cargo bins weighing 150 pounds each, and de-ices wings with glycol spray during sub-zero weather. These operations enable safe, on-time flights for Southwest Airlines, benefiting passengers by minimizing delays and ensuring smooth travel. The role's core involves operating belt loaders for baggage carts, stair trucks for cabin checks, and recording details in handheld scanners.
Southwest Airlines provides domestic and international air travel, employing stable teams across U.S. states like Tennessee. The carrier commits to equal opportunities while serving millions annually via efficient ground operations.
Daily tasks include receiving checked bags at claim areas, warehousing cargo in 100-pound parcels, checking for discrepancies against manifests, and manually sweeping aircraft interiors with brooms and sisal brushes. Agents push tug vehicles to maneuver planes, operate lavatory carts for waste disposal, and protect items from rain using tarps. Cooperation involves regular contact with pilots, baggage handlers, and fuelers during turnaround sequences. Jobs require lifting 70 pounds repeatedly, climbing 10-foot stairs, and wearing reflective vests in environments with 90-decibel jet noise, demanding fitness amid mandatory overtime for weather emergencies.
Starting pay is $20.03 per hour with future raises per collective bargaining agreements. The part-time position at Belmont Airport near Nashville involves 32 hours weekly over 5 days, including early 4 a.m. starts, evenings, weekends, and holidays with overtime opportunities. Benefits include unlimited free flights for employees and dependents, 401(k) match up to 10%, profit-sharing, health plans, and a dental program. Development requires completing 4-6 weeks of ramp training.
Responsibilities
- Provide friendly service to internal and external Customers
- Assist with loading and unloading baggage, cargo, and mail
- Guide and direct aircraft during ground movements
- Receive baggage, air freight, mail, and company materials
- Prepare records in connection with cargo responsibilities
- Safeguard baggage, cargo, and mail from weather, loss, or damage
- Perform interior aircraft cabin cleaning
- Operate motorized equipment such as belt loaders and tug vehicles
- Work in terminal and airfreight facilities indoors and outdoors
- Complete forms and paperwork for work assignments
- Perform duties of other roles such as Provisioning Agent if needed
Requirements
- U.S. citizenship or authorization to work in the U.S.
- Ability to work as part of a team and under stressful situations
- Ability to read documents and follow instructions
- Ability to meet physical demands including lifting 70 pounds
- Ability to wear prescribed uniforms and meet grooming standards
- At least 18 years of age
- Valid state motor vehicle operator's license
- Ability to obtain SIDA badge and meet airport requirements