Job Description
Administrative assistants manage paperwork flows for community child care licensing in government offices, connecting residents with resources to support family stability. Tasks involve typing applications on keyboards and filing forms in cabinets for social service teams. This work ensures timely responses to family inquiries about child care options, addressing gaps in community support. Functions directly help underserved populations by streamlining access to state subsidies and program enrollments. Transactions process through emails and phone lines to verify eligibility for over 369,000 residents.
Anoka County operates as the fourth largest county in Minnesota, employing people dedicated to serving communities with care and integrity. Government services cover social services including family child care licensing and adult support programs. Departments focus on individualized assistance for residents facing challenges. Locations include the Anoka County Government Center at 2100 3rd Avenue in Anoka, Minnesota. Teams embody principles of respect, excellence, and collaboration across 369,000 citizens. Initiatives entail public partnerships for outreach events like fairs and workshops.
Duties encompass scanning documents via fax machines and copiers, then organizing files in locked drawers per department policies. Staff create forms and minutes using Microsoft Word and Excel on computers with Outlook email. Interaction patterns include answering calls at a reception desk and directing inquiries to specific units. Work structures involve attending team meetings in conference rooms and community events in public spaces. Scanning forms and emailing reports require sitting at desks for 4-6 hours daily, creating the challenge of handling confidential data like child enrollment records without breaches. Supplies include printed applications, photocopiers, and database platforms like SSIS and RightFax.
Part-time roles pay $21.72 to $25.52 per hour from a grade 26 scale, with starting rates based on experience and education. Positions run Monday to Thursday 8:00 AM to 4:30 PM for 20 hours weekly at 2100 3rd Avenue in Anoka, Minnesota. Benefits provide prorated paid flexible time off and up to 12.5 holidays annually. Retirement access includes pension plans and 403(k) options for part-time staff. Professional development covers training on Microsoft Teams and county-specific workshops for certifications.
Responsibilities
- Answer phone inquiries about family child care licensing and direct to resources
- Scan, copy, and file documents for case management
- Create forms, minutes, and brochures using computer programs
- Attend and participate in county meetings and community outreach events
- Assist other units with administrative tasks including faxing and emailing
Requirements
- High school diploma
- Preferred 2 years full-time office support or customer service experience in call centers or reception
- Skills in Microsoft Word, Excel, and Outlook
- Effective communication and interaction with diverse groups
- Ability to maintain confidentiality and follow state regulations