Job Description
Rental car customers receive personalized assistance at pick-up and drop-off locations.
Hertz operates approximately 9,700 locations across North America, Europe, the Caribbean, and more as a major global rental car company.
Workers handle vehicle returns by checking for damage, processing payments using rental agreements and computer systems, and answering questions on Hertz rental policies via phone or in person.
Roles involve flexible shifts including weekends and holidays outdoors in all weather.
Earn $20.74 per hour.
Weekly pay provided along with holiday pay and comprehensive medical benefits after 30 days.
Tuition reimbursement and up to 40% off standard Hertz rental rates available.
Responsibilities
- Provide customer service by managing rental processes
- Welcome customers with a smile
- Represent Hertz professionally
- Focus on clean and safe vehicles
- Own and resolve customer issues immediately
- Take pride in Hertz's role in success
- Actively participate in teamwork
- Seek feedback to Surprise and Delight customers
- Build brand loyalty
Requirements
- Passion for customer service and attention to detail
- Self-motivated to achieve and exceed goals
- Strong computer proficiency including typing and navigating multiple systems
- Proficiency in English
- Good communication skills both written and oral
- Ability to work in a fast-paced environment
- Excellent organizational and time management skills
- Proven experience working well within a team
- 100% customer focus with experience in customer-facing roles