Job Description
Sales associates provide exceptional service at Warby Parker stores by advising on glasses, sharing product knowledge, and fostering inclusive interactions. This role creates positive shopping experiences that boost sales and highlight the brand's mission of accessible vision care.
Warby Parker offers designer-quality glasses and contacts, eye exams, and vision tests through accessible pricing, with a mission to inspire vision and impact while distributing glasses to those in need via Buy a Pair, Give a Pair. The company operates across the US and Canada with creative, empathetic approaches to vision care.
Activities include demonstrating product knowledge on glasses and contacts, offering style advice in retail locations, handling transactions and customer inquiries, communicating brand values, and participating in special projects to improve retail experiences. Work happens in fast-paced stores with team interactions, using entrepreneurial problem-solving for unexpected situations. One challenge involves anticipating diverse customer needs while leading through examples in a high-growth culture.
Part-time schedules are available with competitive hourly rates based on experience. Locations like Avenue West Cobb offer flexible shifts. Benefits include discounts on products, access to vision care services like exams, and development in a company that promotes inclusivity, creativity, and empathy. Professional growth supports entrepreneurial spirits in fashion and technology-focused roles.
Responsibilities
- Communicate Warby Parker’s values and brand philosophy on the sales floor
- Delight customers through nothing-but-wonderful service
- Demonstrate unparalleled product knowledge and offer exceptional style advice
- Dream up ways to reinvent retail and the glasses-shopping experience
- Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
- Help foster an inclusive culture by treating customers and colleagues with respect
Requirements
- Excited to work and learn at a fast-paced, high-growth company
- Backed by customer-facing experience in a service-minded environment
- A proactive, adaptable problem-solver who reacts quickly in unexpected situations
- A positive team player who leads by example
- Able to effectively communicate with a variety of people
- Organized, attentive, and detail-oriented
- An energetic self-starter with an entrepreneurial spirit
- Interested in fashion and technology
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)