Shift Manager - Full Time

This position involves overseeing restaurant operations to ensure customers receive high-quality sandwiches and other menu items that satisfy their hunger and support local community needs. Shift managers lead preparation using hands to assemble the meatiest sandwiches, often lifting up to 50 pounds of ingredients. The role directly impacts customer experiences by maintaining standards that address food safety and service quality, contributing to improvements in people’s daily lives and community connections.

DRM Arby's operates restaurants that serve sandwiches and other fast food items to customers across communities. The company emphasizes a family-oriented culture with flexible scheduling to help employees balance work with personal goals like family time or quality of life. Team members access a free leadership development curriculum to build professional skills alongside career advancement paths within the restaurant chain.

Typical work involves leading shift teams by providing positive feedback and setting goals to create positive customer experiences in the restaurant. Managers follow maintenance and food safety guidelines to keep spaces clean and safe, using hands to prepare menu items like sandwiches. They adapt to various situations by supporting team knowledge in handling customer needs, diffusing issues calmly when employee wellness concerns arise. Coaching sessions help develop team members’ skills for challenges, while building relationships with customers and coworkers enhances overall quality of life. One challenge is meeting tight deadlines in a fast-paced environment without compromising on safety or service standards.

The role offers full-time hours with flexible scheduling in a restaurant location. Employees receive health, dental, vision, and life insurance, as well as short-term disability, long-term disability, and paid time off. Additional perks include employee referral bonuses, a years of service program, and a 401(k) plan. Free meals, discounted meals, comfortable attire such as jeans, and career advancement opportunities are provided. Participation in the free leadership development curriculum supports personal and professional growth.