Job Description
Communities rely on emergency responders to handle crises swiftly through precise dispatch coordination. Officers receive 911 calls, prioritize emergencies across law enforcement, fire, and medical services, and dispatch units using radio systems and data terminals.
Dodge County offers public safety services in Wisconsin, connecting residents to emergency response teams via comprehensive communication networks.
Officers use computer-aided dispatch systems to receive emergency service calls, transmit messages via radios and 9-1-1 lines, maintain unit statuses, monitor frequencies, provide life support instructions per NAED protocols, answer non-emergency queries, create records in databases like RMS, interpret messages and analyze locations, assist in training, and backup staff during absences. Physical demands include occasional lifting up to 25 pounds, sitting frequently in moderately noisy offices with possible hostile caller interactions.
Jobs pay $26.32 to $28.97 hourly effective January 1, 2026, located in Dodge County, Wisconsin. Shifts run overnight from 6:00 p.m. to 6:00 a.m., including nights, weekends, holidays, with every other 3-day weekend off, $0.75 per hour shift differential, $2.00 weekend differential, and possible lateral transfers for experienced personnel. Benefits include PTO after 30 days, 10 paid holidays, health, dental, vision with HSA employer contributions, life insurance, long-term and short-term disability, Wisconsin Retirement System pension with match upon vesting. Professional development focuses on CAD functions, GIS data, radios, and legal regulations via Microsoft Office and dispatch software, requiring court testimony capabilities.
Responsibilities
- Receive emergency calls and dispatch law enforcement, fire, and medical units
- Transmit messages via radios, 9-1-1 lines, and data terminals
- Maintain contact with units on duty and monitor agency activities
- Provide basic life support instructions and scene safety guidance
- Enter and verify information in law enforcement networks and RMS databases
Requirements
- Ability to use GPS and GIS data for county landmarks, roads, and businesses
- Knowledge of Computer Aided Dispatch system functions, call types, and codes
- Ability to think and act quickly in emergency situations
- Skill in organizational and time management for high volume work
- Ability to maintain confidentiality and professionalism during interactions