File Clerk

At a government office in Knoxville, this clerk files incoming letters into manila folders marked with client numbers, organizes stacks of 50 closed case files monthly, and oversees shredding sessions using industrial shredders. Their organization supports child support services by keeping 500+ cases accessible, aiding agents in processing claims and ensuring data privacy. The work involves maintaining destruction calendars per state regulations.

Veritas-HHS provides consulting for state health and human services agencies, deploying expert teams in counties like Knox. The firm emphasizes integrity, innovation, and customer service in health policy implementation.

Daily duties include creating new case files by labeling with barcodes, pulling files from shelves for reviews, and logging stock in supply cabinets without entering sensitive data. Clerks assist reception by answering calls during breaks, use computers for reports, and update file room logs in spreadsheets. Interactions with supervisors occur for task assignments, while operating under HIPAA rules in secured rooms. Managing physical files requires lifting 20-pound boxes repeatedly, with the constraint of handling confidential documents without digital systems in a small office space.

Starting rate is $14.00 per hour full-time, Monday to Friday from 8 a.m. to 5 p.m. in Knoxville. Benefits include Health, Dental, Vision, 401(k), STD, LTD, Life, EAP, Telehealth, On Demand Pay, PTO, and Volunteer Time Off. Development opportunities focus on office administration through direct supervision.