Job Description
This role supports the management of daily retail store operations to ensure smooth customer transactions and boost sales figures. Team members assist in training associates, processing shipments, and overseeing inventory in a fashion accessory environment. Benefits include quicker service resolution for customers and improved product organization for efficient shopping experiences.
Lovisa operates multiple retail outlets selling fashion accessories and jewelry items. Founded with a focus on stylish designs, the company targets customers seeking trendy pieces for personal and professional wear.
Activities involve coaching store associates on customer service protocols, executing opening and closing procedures, managing merchandise flow from shipments to the sales floor, monitoring stock levels, and ensuring store visuals align with brand standards. Staff handle payroll scheduling, resolve inquiries using point-of-sale systems, and maintain records. Interactions occur with team members, customers, and suppliers regularly, while occasional challenges arise from handling demanding retail shifts and correcting display errors.
No specific salary range provided in the posting. Position located at Roosevelt Field with flexible availability including weekends, holidays, and evenings for a full-day schedule. Benefits include professional development through retail training, access to company values programs, and recognition for maintaining store appearance and acting as a brand ambassador with community events.
Responsibilities
- Support Store Manager in training and developing team members
- Lead customer service with outstanding assistance
- Drive sales through motivation and leadership
- Manage merchandise processing and inventory
- Oversee store operations and shrink prevention
- Handle payroll, scheduling, and financial records
- Addressing customer concerns promptly
- Recruiting and hiring new associates
Requirements
- 2+ years retail management experience
- Strong problem-solving skills
- Excellent interpersonal and communication skills
- Demonstrated leadership abilities
- Passion for retail and fashion
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical capability to stand, lift, and move merchandise
- High school diploma or equivalent (implied by professional requirements)