Seasonal Retail At Your Service Associate

As a Seasonal Retail At Your Service Associate, you assist customers in store fulfillment activities like Buy Online Pickup In Store orders, returns, and transactions at Macy's retail locations. The role involves multitasking in a fast-paced environment to create seamless shopping experiences and achieve sales goals.

Macy's operates iconic department stores nationwide, offering a wide range of merchandise and services known for the Macy's 4th of July Fireworks and Thanksgiving Day Parade. The company focuses on customer satisfaction and community engagement through innovative retail practices.

Activating include greeting customers warmly, processing BOPS orders and returns, maintaining organized pickup areas, recovering merchandise for displays, keeping spaces clean, and assisting with curbside deliveries. You use handheld devices, cash registers, and loyalty systems, interacting with teammates, customers, and supervisors. A challenge is managing high volume during peak times while ensuring attention to detail and flexibility with nights, weekends, and holidays.

The position offers competitive seasonal pay, work at Hilldale store location, variable shifts including days, evenings, weekends, and holidays for 12-24 hours per week, and benefits like merchandise discounts, performance incentives, employee assistance program. Full-time equivalents get additional perks including health coverage and 401(k).