Domino's - Customer Service Representative - Store Operations

Domino's

Customer Service Representative - Store Operations

Customer Service Representative Full Time ~ $14 - $18/hr
Winchester, Massachusetts, United States

Job Description

Customer service representatives staff Domino's Pizza stores to process telephone and in-person orders, prepare products like pizza dough and toppings, and handle inventory tasks. They operate equipment such as pizza cutters, pizza peels, and computers for order entry while maintaining facilities through cleaning procedures. Work supports families and customers by providing timely delivery of meals during peak hours, with schedules adaptable for school or additional income.

Domino's Pizza operates numerous stores serving customers with pizza delivery and related services nationwide. Many team members advance from starting roles to management or franchise ownership, emphasizing opportunities for growth.

Daily functions include standing for long periods to shape pizza dough, manage inventory on ceramic tile floors, and communicate verbally for order processing. Representatives restock ingredients into walk-in coolers, carry trays of dough weighing 12 pounds each, and climb ladders occasionally for sign changes. They differentiate hot and cold surfaces while working amidst cornmeal dust, food odors, and sharp tools near 500-degree ovens.

The position offers part-time or full-time hours with varying schedules in retail settings. Benefits include advancement to management roles. Work conditions expose individuals to temperatures from 36 to 90 degrees, sudden changes, and requirements for talking, hearing, vision, and periodic repetitive movements with weights up to 50 pounds.

Responsibilities

  • Operate all equipment such as pizza cutter and peel
  • Stock ingredients from delivery area to storage and work areas
  • Prepare product including shaping dough
  • Receive and process telephone orders
  • Take inventory and complete paperwork
  • Clean equipment and facility daily

Requirements

  • Ability to communication verbally for orders over phone and in person
  • Skills in adding, subtracting, multiplying, dividing accurately for changes
  • Motor coordination for precise movements with pizza peel and cutter
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