Job Description
Analysts bridge user needs at Capco, documenting processes for retail energy like billing systems using BRDs and use cases. They gather requirements through interviews, create logical data models, and translate architectures into IT applications. Their evaluations optimize CIS enhancements, resolve defects in EDI transactions, and propose process improvements for customer care and sales integrations.
Capco consults on finance and energy markets, combining innovative thinking with knowledge for digital transformations. The firm reduces costs, manages risks, and delivers services globally with minimal bureaucracy. It nurtures thinkers and disruptors in financial and energy industries, promoting collaborative cultures that leverage diverse perspectives for inclusive growth.
They conduct workshops on competitive assessments, analyze market research, and produce deliverables like proposals. Consultants map user stories, troubleshoot applications, and develop project plans with scripting. Interactions involve client executives for specifications, adhering to methodologies in lifecycle implementations.
Roles require 4+ years experience, retail energy background in CIS or EDI, and a bachelor's degree. Compensation offers $94,000 to $107,000 in Maryland. Benefits provide medical, dental, vision, 401(k), and tuition reimbursement, with development through mentorship and creative opportunities for advancement.
Responsibilities
- Document business requirements and processes
- Facilitate client meetings and workshops
- Develop use cases and functional specifications
- Analyze and propose system enhancements
Requirements
- 4+ years as business analyst
- Retail energy experience like CIS or billing
- Bachelor's degree in related field
- Strong presentation and project management skills