Job Description
Specialists operate print equipment like copiers and scanners to produce finished documents, intercepting customers to recommend solutions that include shipping advice. Sales include consulting on copy needs while offering total packages through online intake tools. Staples operates 1,000+ stores worldwide, providing office supplies, tech, and print services with a focus on retail transformation and community learning programs.
Tasks involve self-service assistance at kiosks, PC rentals, and merchandising displays. Open-ended questions build client relationships, with flexibility to handle returns or conflict resolution. Part-time hours vary by store needs, standing and walking continuously in retail environments. Lifting 10-50 pounds requires physical stamina, with possibilities of stressful interactions.
Flexible part-time pay depends on qualifications, with weekly earnings. Benefits include associate discounts, 401(k) matching, dental and vision insurance. PTO accumulates generously, supporting career growth in a team-oriented culture. Unique perks like restaurant discounts enhance work-life balance in diverse store settings.
Responsibilities
- Produce professionally finished products using print and production equipment
- Provide exceptional customer service in print solutions
- Use order intake tools to capture project information
- Assist customers with self-service tasks using copiers and PC rentals
- Ask qualifying questions to generate leads
- Remain flexible to perform other duties like assisting with shipping
Requirements
- Able to work flexible schedule
- Able to work with multiple customers
- Attention to detail
- Basic computer skills to use Microsoft Word
- Able to collaborate in high-paced environment
- Able to manage conflict reasonably
- Able to act with honesty and integrity
- Able to lift 10-50 pounds