Job Description
Branch managers oversee operations to deliver sustained profitability, impacting regional communities through reliable engine services and equipment support. They ensure Cummins' branch aligns with annual plans while fostering growth in industrial sectors like mining.
Cummins designs, manufactures, distributes, and services engines and related technologies. The company operates in about 190 countries, with the Gillette branch in Wyoming focusing on the industrial mining segment, serving several coal mines in the state.
Daily tasks include monitoring financial indicators using tools like Net Promoter Score and warranty trend data, conducting market analysis with partners to expand presence, improving service quality through process adjustments, and ensuring compliance with health, safety, and environmental standards in a facility with 21 employees and interaction with supervisors. A key challenge involves balancing profitability goals with stringent safety protocols across diversified teams.
Location involves on-site work at the Gillette facility in Wyoming. Schedule requires full-time availability, potentially including travel for partnerships. Benefits include professional development via Six Sigma certifications and a culture emphasizing operational excellence.
Responsibilities
- Oversee branch performance and financial metrics to ensure profitability
- Develop and execute annual operating, marketing, and sales plans
- Conduct market analysis and build strategic partnerships
- Champion customer satisfaction using programs like Net Promoter Score
- Monitor warranty trends and repair cycle times
- Maintain health, safety, and environmental standards
- Recruit, mentor, and retain staff to create Individual Development Plans
Requirements
- College degree in Business Administration, Engineering, or related subject
- Six Sigma Green Belt certification or Sponsor certification
- Significant relevant experience including managerial and budgetary experience