Job Description
This leadership role directs store operations during shifts by coordinating team tasks, optimizing sales, and ensuring cleanliness, creating positive guest experiences in coffee shops. Shift leaders manage 4-8 hour stretches, coaching staff on products like espresso menu items, and handling deposits in a community-focused retail setting.
Bagel Brands operates 1,100+ restaurants including Caribou Coffee chains across North America, specializing in coffee, bagels, and breakfast items. The company emphasizes guest connections and team values, with locations like Eagan, Minnesota, focusing on upbeat service and community impact.
Duties involve communicating objectives across shifts, using POS systems for orders and waste management, performing data entry for inventory, and training on promotional items. Interactions include coaching team members, serving guests via counters or drive-thrus, and collaborating with managers. A key challenge is lifting up to 50 pounds for restocking while standing for full shifts in high-volume coffee environments.
Requires 1+ year leadership experience and 18+ years old, with high school diploma preferred. Pays $12.75 to $21.25 per hour based on location minimums, in morning or evening shifts including weekends and holidays. Benefits include competitive wage growth and no additional perks listed in source.
Responsibilities
- Lead shifts focusing on team engagement and guest satisfaction
- Think strategically about sales and waste management
- Demonstrate total store vision for cleanliness and feel
- Communicate effectively and delegate tasks
- Coach and provide feedback to team members
- Train staff on roles and promotional items
- Perform administrative tasks like bank deposits and inventory
- Actively develop team members for career growth
Requirements
- At least 1 year of leadership experience
- Must be at least 18 years of age
- Ability to work mornings, evenings, holidays, or weekends
- High school diploma or GED preferred
- Valid driver's license and reliable transportation preferred